Education brand, 9 countries
WhatsApp agents handling sales conversations and support in several languages, 24/7, connected to the CRM and the checkout — with human handover rules.
Service 05
AI automation & AI agents for London businesses
The most expensive thing in your business is a lead that nobody answered. It arrived at 11 p.m., asked a simple question, waited, and bought from whoever replied first. An AI agent answers in seconds, in the customer's language, with your rules — and it never forgets to follow up. We build these agents on your WhatsApp, your website and your email, and we connect them to the tools you already use.
This is not a chatbot that recites a FAQ. It is a system that qualifies, books, nudges, hands over to a human when it should, and writes everything into your CRM. We run agents like this every day in our own operations, across nine countries, so we know where they break and how to keep them honest.
What's included
- WhatsApp and web chat agents trained on your offers, prices, rules and tone
- Lead qualification and scoring, with hot leads routed to you immediately
- Appointment booking, reminders and no-show recovery
- Follow-up sequences on WhatsApp and email that stop the moment a human takes over
- CRM and spreadsheet integration: every conversation logged, nothing lost
- Internal automations: onboarding, invoicing, reporting, document handling
With AI
How we use AI here
- Agents are built on current frontier models with guardrails, not on scripted decision trees
- They read your real documents — price lists, policies, past conversations — so answers are specific
- Every conversation is reviewed by a supervisor model that flags anything risky for a human
- Monthly we read the transcripts and tighten the agent where customers got stuck
Who it's for
- Businesses that receive enquiries on WhatsApp and lose them to slow replies
- Clinics, studios, agencies and schools with repetitive booking and onboarding
- Teams of one to twenty who cannot hire a receptionist but cannot afford to miss a lead
Examples
Real work, names kept private by agreement.
Website enquiries to vault
Private enquiry form that scores, stores and notifies, with a fallback that never loses the lead even if the server is down.
Recurring billing and reminders
Weekly automated invoicing and payment reminders for retainer clients, with receipts generated and filed automatically.
Questions
Will customers know they are talking to an AI?
Yes, when they ask, and in your opening message if you prefer. Honesty converts better than pretending, and UK consumer rules point the same way.
What if the agent says something wrong?
It only answers from your approved material, escalates anything outside it, and every conversation is logged. We review transcripts monthly and fix gaps. In practice the error rate is far below a tired human at 11 p.m.
Which tools can you connect?
WhatsApp Business, Instagram DMs, web chat, Gmail and Outlook, Google Sheets, most CRMs and calendars, Stripe and the main checkout platforms. If it has an API, we can connect it.
How much does an AI agent cost to run?
Setup is a project fee; running costs are usually tens of pounds a month in model and messaging fees, plus a maintenance plan. We show the numbers in the diagnosis.
How long to launch?
A single-purpose agent: two to three weeks. A full sales-and-support agent with CRM integration: four to six weeks.
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